Frequently Asked Questions
These are answers to some of the most common questions we encounter.
Web Design Queries
We've developed websites for many industries. If you're a small business looking to get promoted online, a large company looking to deliver a new product, a charity looking to broadcast your message, or even an individual who wants to publish your ideas - we can deliver.
This depends on how complex you need the website to be, and what you're aiming to achieve. Basic websites start at £499 although large projects (such as web shops, real estate, or those requiring complex functionality) can cost many factors above that. It all depends on the amount of time it takes. Contact us today to get an estimate for your project.
Developing a website is a complex process that depends entirely upon multiple factors. Simple websites usually take as little as 7 days, although large custom products can take many months.
Absolutely. If you have an existing website, get in touch and we'll give you a quote to revamp and give new life to your online home. Check out our Website Redesign & Refresh service for more information.
WordPress Support Queries
We've worked with WordPress since 2008. It's evolved greatly since then, and we've kept up to date with the latest trends and best practices in managing the WordPress core along with a variety of plugins and themes.
Our standard plan ensures you don't have to worry about your website. We perform weekly core updates (daily, if there is a security update), scan your website for malware daily and perform a daily backup to a secure offsite server. All of this is included within the monthly fee.
Firstly, we take a full backup of your website. We will attempt to clean all infected files, revert any changes that the hackers may have made, alongside updating the WordPress core and your plugins if needed. We provide a 24 hour turnaround time and a money back guarantee if we're unable to fix the problem. We will also provide security advisories on how to prevent it from happening again.
We do indeed. If you have an idea, let us know and we'll provide an estimation so you know how much it will cost, along with the predicted turnaround time.
Yes, we can. We can update the core of your website alongside any themes or plugins you may have. Occasionally, upon performing updates - if your website is heavily customised - we may need to modify the existing code to bring it up to full functionality upon completing the updates. We will give you an estimation prior to undertaking any work.
Absolutely. Get in touch and we'll provide an estimation about how we will deliver on ensuring your website is as fast as possible.
Hosting Queries
Depending on your requirements, we offer high speed managed hosting on our external server. If your needs are greater, we also offer managed dedicated hosting.
Once we are finished developing your website, we can offer you a hosting package tailored to your needs.
Managed hosting ensures your website stays secure on our high speed server. We take care of server updates so you don't have to worry.
Absolutely. We perform backups every 24 hours on our managed server.
Billing Queries
We generally take a deposit prior to starting work, and then depending on the size of your project offer flexible payments based on milestones.
We accept Bank Transfer, PayPal, and credit/debit card payments.
Miscellaneous Queries
Yes, we can publish profiles across a wide array of social media. We also offer a variety of plans to kickstart your social media campaigns. We have experience with Facebook, Instagram, LinkedIn, and TikTok.
Yes, we can advise you on the best way to optimize both your organic and paid search campaigns.
DevelopMyWeb is a small team based in the UK. We don't believe in outsourcing to India or the Far East. Quality is our number one priority and the language barriers along with potential timezone issues aren't analogous with what we aim to deliver.
The 100% no offshore developer guarantee.™
Still need help?
01302 616 688
In case you have a query which isn't answered here, give us a call and we'll be happy to help. Alternatively, you can send us a message via our contact form.